3. For the purposes of this Policy, access of the Website and the App together with any study material or Test Course or Video Course etc. made available or uploaded therein or downloaded, embedded therefrom shall collectively be referred to as the “Services”.
1. When you use the Platform by way of registration, log in, creation of a user account, purchase of a test series, video course, attempting a mock test, etc. or by way of interaction via third party websites and/or mobile applications or by any other way of communication with the Platform, Sunkalp Academy may collect your personal identifiable information including name, date of birth, gender, demographic information, photos, e-mail address, telephone number, mobile phone number, credit card or debit card details, geographic location, mailing address, social media account details including list of contacts/friends and examination preference.
3. By registering on the Sunkalp Academy Platform, you agree and confirm your consent to providing Sunkalp Academy your aforementioned personal information, which is lawful, necessary and permissible. You at all times have the right to discontinue the use of the Platform. Sunkalp Academy is not liable to provide you its Services in the absence or your refusal to provide the aforesaid information. Additionally, Sunkalp Academy is not liable to ensure or maintain the same quality of its Services to you, as it may for a user who provides all aforementioned information.
1. When you visit or interact with the Platform, apart from Sunkalp Academy certain third party advertisers and/or service providers may use technologies that automatically collect information about you for both transactional (e.g., confirmation of registration, notification of purchase made, etc.) and promotional (e.g., promotions, emails, etc.) purposes. Your information may be collected by Sunkalp Academy or such third party advertisers and/or service providers in the following ways:-
2. Log Files: Every time you visit the Platform, Sunkalp Academy servers automatically receive log information from your browser and device that was used to access the Platform (such as IP address, device ID, details of your network operator and type, your operating system, browser type and version, CPU speed, and connection speed). This enables us to validate you as a User, to understand your usage of the Platform and helps us to make changes and updates most suited to your needs and interests.
3. Cookies: Cookies are data files placed on your device, used to keep track of information such as your interaction with social media websites, the content you click on, download, upload or share and other activity on the Platform etc. in order to improve your experience of the Platform by personalizing it to your preferences and usage trends.
4. Web Beacons: Web beacons are transparent graphic images used in our email communication to you, in order to understand customer behavior and improve the overall quality, functionality and interactivity of the Platform.
6. Public Forums: Any information that is disclosed by you in the comments section becomes published information and Sunkalp Academy shall not be held liable for the security of the same or any personal information that you disclose herein. You agree to exercise caution when disclosing any personal information or personally identifiable information in this regard.
7. Please note that we only use the aforesaid information to communicate with and/or improve the Service and to better understand our users’ operating systems, for system administration and to audit the use of the Service. We do not use any of the aforesaid data to identify the name, address or other personal details of any individual.
1. As a strict policy we will not disclose, share or exploit your information with anyone without your permission.
2. However, we may mandate under law or under contracts to make certain limited disclosures under the following circumstances:
1. We take the security of your personal information seriously and use appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing and against accidental loss, destruction or damage. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data which is transmitted to or from the Service. Any transmission is at your own risk.
2. We keep your personal information for no longer than is necessary for our business purposes or for legal requirements.